Housing Benefit

Payments are usually made directly into a bank account but we can pay by crossed cheque if you don't have a bank account.

Housing Benefit can also be paid direct to your landlord if you wish and your landlord is prepared to accept this. Your landlord can also ask to be paid direct without your permission if you are eight weeks or more in rent arrears.

If you are a tenant of Ashfield Homes Ltd, your benefit will be credited to your rent account. You will need to pay any difference between your benefit and rent direct to them.

Council Tax Benefit

Council Tax Benefit is credited to your Council Tax account and you are then billed for any remaining difference. If you pay by instalments, any benefit is taken into account when these are worked out.