Ashfield District Council: Business Rates

Business Rates - Paying by Direct Debit

Payment by Direct Debit

Thank you for enquiring about paying National Non-Domestic Rates(NNDR) by Direct Debit and I have set out below the advantages of this easy and simple way to pay. Over 1,100 businesses in Ashfield already pay their NNDR by this method.

There are no cheques to write, no paperwork or postage and there's no queuing, because payments are made for you, by your Bank or Building Society - and it helps us to keep our costs under control. Receiving payment by Direct Debit enables the Council to reduce collection costs, a saving that will be passed on to you in the form of better sevices.

Select to download Direct Debit authorisation form (Word).

Q. Will it cost more to pay by Direct Debit?
A. No - Banks do not normally charge for Direct Debits

Q. Can I cancel a Direct Debit Instruction?
A. Yes. Instructions are cancelled by writing to your Bank/Building Society. Send a copy of the cancellation to the organisation concerned.

Q. What happens if a mistake is made?
A. The Bank/Building Society must give you an immediate refund if ever money is wrongly collected.

Q. Will I still receive bills?
A.Yes. You will still get your regular bills, but they are for your information only.

Q. What sort of account do I need to use Direct Debits?
A. Any Bank or Building Society current account can be used to pay Direct Debits. Some special deposit accounts now allow them - just ask your branch.

Q. Can the Council take money out of my account as they like?
A. No. We can collect only the authorised amount. If this, or the date of collection changes, you have to be told in advance so that you have time to query the bill.

Q. Can any organisation collect money by Direct Debit?
A. No. All those wishing to join the scheme are subjected to detailed investigation by their Bank or Building Society.

Q. Can I pay on any date I like?
A. No. Ratepayers have the choice of three installment dates; 1st, 10th or 20th of each month.

Q. How can I be sure that a bill has been paid?
A. Direct Debit payments appear on your regular Bank or Building Society statement, but if you want information about a particular payment just contact your branch.