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The Duty Planner is available to answer your planning queries Monday to Friday between 10am and 4pm.

The Duty Planner can be contacted directly on 01623 457388 or by visiting the Council Offices in Kirkby-in-Ashfield.

When the Duty Planner is not available to give advice to telephone callers, Customer Services will take a message which will be returned.

During these hours, the Duty Planner may be available to give informal planning advice to personal callers as well as telephone callers on:

• permitted development rights
• extensions and alterations to domestic dwellings
• small-scale commercial development
• small-scale advertisements
• minor physical alterations to commercial properties
• the council's planning policies, standards and guidelines

The Duty Planner will not be available to:

• give written advice
• discuss with applicants or agents the technical merits of current applications, recently refused applications or appeals
• decide minor amendments to planning permissions.

Advice on the last two items should be sought by arranging a meeting with the case officer who has dealt with the application or appeal. If you wish to speak to a specific officer regarding a planning application then please make an appointment to see the officer.

Any advice given by the Duty Planner does not indicate any formal decision by the Council as local planning authority. Any views or opinions expressed are given in good faith and to the best of ability, without prejudice to the formal consideration of any planning application following statutory public consultation, the issues raised and evaluation of all available information.